Exchanges:
We gladly accept exchanges for most items within 30 days of purchase, subject to availability. Simply follow the return instructions above and indicate that you would like an exchange in the online return form. We will contact you with exchange options once we receive your return.
Additional Notes:
- Thakasa reserves the right to refuse any return that does not comply with our policy.
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If you have any questions about returns or exchanges, please contact us at Our address - 2677 NW 79th Ave, Doral, FL 33122
Open HoursMonday-Friday: 9:00 AM — 5:00 PM Saturday: 9:00 AM — 3:00 PM Sunday: ClosedContact info - +1-305-603-8366 & +1-786-566-7750
Shipping:
- Free shipping: Thakasa offers free standard shipping on all orders over $50 within the continental United States. For orders below $50, a flat shipping fee of $5 will apply.
- Expedited shipping: We offer expedited shipping options for an additional fee. Please see our shipping rates at checkout for details.
- International shipping: We currently do not offer international shipping.
- Delivery options: You can choose from the following delivery options:
- Standard shipping: 3-5 business days
- Expedited shipping: 2-3 business days (additional fees apply)
- In-store pickup: Available at select Thakasa locations. You will receive a notification when your order is ready for pickup.
- Dropshipping timeline
Shipping, Delivery & Store Pickup Details:
- Processing time: Orders typically process within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.
- Large items: Oversized or heavy items may require additional shipping fees or specific delivery arrangements. We will notify you of any additional charges before processing your order.
- In-store pickup: When placing your order, choose the "in-store pickup" option and select your preferred Thakasa location. You will receive an email notification when your order is ready for pickup. Please bring your photo ID and order confirmation email when collecting your order.